Privacy Policy
The Dennery Business Alliance (“we,” “our,” or “the Alliance”) is committed to protecting your privacy and ensuring that your personal and business information is handled in a secure, transparent, and responsible manner. This General Privacy Policy outlines how we collect, use, store, and protect information obtained through our website, services, programs, events, and any other interactions with the organization. By accessing or using our platforms and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and business information in a variety of ways, including when you register as a member, sign up for services, make a donation, participate in events, or interact with our website. The information we collect may include:
• Full name, business name, and contact details (email address, phone number, mailing address)
• Business information such as services offered, location, and branding materials
• Payment information for memberships, sponsorships, or services (processed securely through third-party providers)
• Communication preferences and engagement history
• Technical data such as IP address, browser type, device information, and website usage data
We collect only the information necessary to provide our services and improve user experience.
2. How We Use Your Information
The Dennery Business Alliance uses collected information for the following purposes:
• To process registrations, memberships, and service requests
• To communicate with users regarding programs, events, and updates
• To deliver services such as the Enterprise Support Network, Funding & Grant Access Center, and Market Access Platform
• To process payments and maintain financial records
• To improve website functionality, services, and user experience
• To promote businesses through our Directory and marketing platforms (with consent)
• To comply with legal and regulatory obligations
We do not use your information for purposes unrelated to our mission without your consent.
3. Sharing of Information
We respect your privacy and do not sell or trade your personal or business information. However, we may share information in the following circumstances:
• With trusted third-party service providers who assist in delivering our services (e.g., payment processors, email platforms)
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of the Dennery Business Alliance and its users
• With your consent for specific partnerships or promotional opportunities
All third-party partners are expected to handle your data in accordance with applicable privacy standards.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. These measures include secure data storage, encryption where applicable, and restricted access to sensitive information. While we strive to protect your data, no system is completely secure, and users are encouraged to take precautions when sharing information online.
5. Data Retention
We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements. When information is no longer needed, it is securely deleted or anonymized.
6. Your Rights and Choices
You have the right to:
• Access the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your data, subject to legal and operational requirements
• Opt out of receiving marketing communications at any time
• Request clarification on how your data is used
Requests can be made by contacting the Dennery Business Alliance through official communication channels.
7. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and improve functionality. Cookies may collect non-personal data such as browsing behavior and preferences. Users can manage cookie settings through their browser, though disabling cookies may affect certain features of the website.
8. Third-Party Links
Our website and platforms may include links to third-party websites or services. The Dennery Business Alliance is not responsible for the privacy practices, content, or policies of these external sites. Users are encouraged to review the privacy policies of any third-party platforms they engage with.
9. Children’s Privacy
The Dennery Business Alliance does not knowingly collect personal information from individuals under the age of 18 without appropriate consent. If we become aware that such information has been collected without authorization, we will take steps to remove it promptly.
10. Updates to This Policy
This General Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. Significant updates will be communicated where appropriate. Continued use of our services after updates constitutes acceptance of the revised policy.
11. International Users
While the Dennery Business Alliance primarily operates within Saint Lucia, users accessing our services from other regions should be aware that their information may be processed and stored in accordance with local laws and standards applicable to our operations.
12. Limitation of Liability
While we take all reasonable steps to protect your information, the Dennery Business Alliance shall not be held liable for any unauthorized access, data breaches, or losses resulting from circumstances beyond our control. Users acknowledge that sharing information online carries inherent risks.
Conclusion
The Dennery Business Alliance is committed to maintaining the trust and confidence of its members, partners, and users by protecting their privacy and handling data responsibly. By engaging with our organization, you acknowledge that you have read, understood, and agreed to this General Privacy Policy. We remain dedicated to ensuring that your information is used in a way that supports your growth, protects your rights, and contributes to a secure and transparent business environment.
